Terms of use

1. Who you are contracting with

TasteRadar is provided by Roving Rock Pte Ltd (UEN 201204989G), a company incorporated in Singapore. These terms govern your use of the tasteradar.ai website and the TasteRadar platform. If you accept them on behalf of a company, you confirm you are authorised to do so.

If you are a paying customer, your commercial terms — what you pay, how many seats you have, which markets you can see, and the service levels that apply — are set out in your Order Form and Subscription Agreement. Those documents govern the commercial relationship. Where they conflict with this page, they win.

2. What TasteRadar is

TasteRadar is a market intelligence platform. It analyses publicly available information about food and drink and presents what it finds.

It is an analytical tool, not advice. It does not tell you what to launch, source, or price. Those are your decisions, and they remain yours.

3. Accounts and access

Access is granted per seat. You are responsible for keeping your credentials secure and for what happens under your account. Do not share a seat with someone who has not been assigned one — each seat is scoped to the markets in your subscription, and sharing defeats that.

Tell us promptly at hi@tasteradar.ai if you believe an account has been compromised.

4. Fees

Fees, billing, renewal and any applicable taxes are set out in your Order Form. Nothing on this page varies them.

5. Acceptable use

You agree not to:

• Resell, redistribute, or publish TasteRadar data as a competing intelligence product, or let anyone outside your organisation reach it through your seat
• Scrape, crawl, or systematically extract data from the platform by automated means
• Reverse engineer the platform, or attempt to extract our models, prompts, or methods
• Attempt to access another customer’s data, or to circumvent the controls that scope your seat to your markets
• Use the platform to break the law, infringe anyone’s rights, or in breach of the acceptable use policies of the AI providers we rely on

If you do any of these, we may suspend or terminate your access. If the harm is serious, we may do so without warning.

6. Who owns what

Ours

We own the platform — the software, the design, the models, the taxonomy, and the analytical output it produces. Your subscription gives you a licence to use it internally in your business, for as long as you are a customer. It transfers ownership of nothing.

Yours

Anything you put into TasteRadar — your queries, your notes, your annotations, your uploaded material — remains yours. We do not claim it, and we do not use your content to train anyone’s models.

Feedback

If you tell us how to make the product better, we may act on it freely and without obligation to you. Please do keep telling us.

7. AI-generated output — read this one

Parts of TasteRadar are produced by AI systems analysing large volumes of public content. That has two consequences you need to understand before you rely on anything.

Output can be wrong. A signal may be misread, a trend may not materialise, a dish may be misclassified, a price may be out of date. We work hard on accuracy and we do not guarantee it. We are telling you what we observe in the data, not what will happen.

You must exercise your own judgement. Do not treat TasteRadar output as the sole basis for a decision that matters — a product launch, an ingredient commitment, a pricing change, a capital allocation. Use it as one input among several, with a competent human making the call. Where a decision carries commercial risk, verify independently.

No decision with a legal or similarly significant effect on any individual is made by TasteRadar automatically.

8. Service availability

We monitor the platform and work to keep it available, but we do not promise uninterrupted service on this page. Any service level commitment that applies to you is in your Order Form. We depend on third-party infrastructure, and we may need to take the service down for maintenance.

9. Third parties and sources

TasteRadar relies on third-party infrastructure, and on information from public sources that we do not control. If a source changes, restricts access, or disappears, our coverage of it may change. We are not liable for the acts or omissions of third parties beyond our reasonable control.

10. Confidentiality

Each of us may learn confidential information about the other. Neither will disclose it, except to people who need to know it and are bound to keep it confidential, or where the law requires disclosure. This survives the end of the agreement.

11. Warranties and disclaimers

We warrant that we will provide the platform with reasonable skill and care. Beyond that, and to the fullest extent the law permits, TasteRadar is provided “as is” and we exclude all other warranties, express or implied — including any implied warranty of merchantability, fitness for a particular purpose, or that the output will be accurate, complete, or predictive.

Nothing in these terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

12. Limitation of liability

Neither party is liable to the other for loss of profit, loss of revenue, loss of anticipated savings, loss of business or opportunity, loss of goodwill, or any indirect or consequential loss, however it arises.

Our total aggregate liability arising out of or in connection with these terms, whether in contract, tort (including negligence), or otherwise, is limited to the fees you paid us in the twelve months immediately before the event giving rise to the claim. If you have paid us nothing, our liability is limited to SGD 100.

This limit reflects the price of the service and the fact that TasteRadar is an analytical input to your decisions, not a substitute for them.

13. Indemnity

You will indemnify us against claims, losses, and reasonable costs arising from your use of the platform in breach of these terms — in particular, from any redistribution of our data, or any use that infringes a third party’s rights.

14. Suspension and termination

Termination and notice periods are set out in your Order Form. Either of us may terminate immediately if the other commits a material breach and fails to fix it within 30 days of being asked to.

On termination your access ends. For 30 days afterwards you may ask us to export the data associated with your account, and we will provide it. After that we delete it, subject to the retention periods in our privacy policy and any records the law obliges us to keep.

15. Changes to these terms

We may update these terms. If a change materially affects your rights, we will give account holders at least 30 days’ notice by email before it takes effect, and you may terminate rather than accept it. The date at the top of this page always shows the current version.

16. General

These terms, together with your Order Form, your Subscription Agreement and our privacy policy, are the entire agreement between us. If any provision is held unenforceable, the rest continues to apply. Failure to enforce a right is not a waiver of it. You may not assign the agreement without our consent; we may assign it to a successor to our business.

17. Governing law

These terms are governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction over any dispute arising from them.

18. Contact

Roving Rock Pte Ltd (UEN 201204989G), Singapore
hi@tasteradar.ai